Damn Hackers
Toys to You says: I am not a happy bunny right now. Our site has been hacked by evil hackers and I can't anyone to actually take responsibility and help me to clean it up.
You may well be thinking - surely the site is your responsibility you should be cleaning it up? But I can't find any malicious code on the site and I've had a company search through it and neither can they. This company, http://www.wewatchyourwebsite.com/ can't find any malicious code on my site either but they have managed to find the malicious code on the server that hosts my website.
I'd already approached my host company and asked them if they'd had a serverwide hack and they replied that "no they definately hadn't".
And then I'm told by a very reputable company that it has been a serverwide hack.
So I went back to my host company (who I'm not naming so I don't get into trouble) and gave them all the information provided to me by http://www.wewatchyourwebsite.com/ and they've got back to me today telling me that it's not their fault that their servers are clean as they are virus checked regularly but perhaps I haven't got my file permissions set properly and picked up on a page that I've already changed the file permissions on.
So basically I can't find the code on my site but google is punishing my site for it and I can't get the host company to go look for the code on their servers.
And right now I'm losing business and sales and therefore money!!!
Whenever you go in to google and Toys to You comes up right underneath the listing it says "Warning this site may harm your computer", so obviously I'm not getting any customers cos you wouldn't click on a site that said that would you? I know I wouldn't.
And all this at my busiest time - Santa grotto toy season!!
Hopefully I'll get it sorted soon...before I go bankrupt.
http://www.toys-to-you.co.uk/
Labels: childrens toys, eco toys, kids toys, malicious software, malware, santa grotto toys toys















